Frequently asked questions

We are in San Patricio, Melaque.
Beautiful coast in Jalisco, México.

You could send us a message at (+52) 315 110 5142 or send us an email at: dentaltourism@odadentistrynco.com

You could call or send a message at (+52) 315 110 5142.

Please ensure any cancellations or rescheduling requests are made at least 48 hours before your appointment, otherwise a $1200 Mx fee will apply. You can modify your appointment calling the clinic at (+52) 315 110 5142

At oda dentistry & Co., we’re passionate about providing you with a world-class dental experience every visit. We deeply value your time and strive to ensure your oral care visits are as seamless and enjoyable as possible. To help us provide this level of care, we ask for the same respect and commitment in return.

• Seven days before your scheduled oral care experience, you will receive an email asking you to confirm your booking.
• Due to high demand for our time slots, your confirmation must be received at least 48 hours before your visit.
• If you do not confirm your visit within this timeframe, we will assume you cannot attend, and your appointment will be automatically cancelled.

• Cancelling or rescheduling more than 48 hours in advance:
No fee will be charged. We kindly ask that you let us know as soon as possible if you need to cancel or reschedule, so we can offer your time slot to another patient.
• Cancelling or rescheduling within 48 hours: A $1200 Mx fee will apply.

• Arriving more than 10 minutes late: If you are more than 10 minutes late for your appointment, we will no longer be able to accommodate you that day, and this will be treated as a last-minute rebooking. A $1200 Mx fee will apply.
• Arriving on time without completed intake forms: Please ensure you complete your intake forms in advance. If you arrive on time but have not completed your intake forms, we cannot guarantee that we will be able to see you that day.
• Arriving late without completed intake forms: If you are late and have not completed your intake forms, we will not be able to accommodate you that day. A $1200 Mx fee will apply.

If you confirm your oral care visit, fail to cancel, and do not attend, we regret to inform you that we will no longer accept any future bookings from you. Thank you for understanding and helping us maintain a respectful, high-quality experience for all our valued patients. If you have any questions about this policy, please reach out to our team. We look forward to seeing you and giving you the exceptional care you deserve.

The closest airport is MZN in Manzanillo, Colima. Around 30 minutes from Melaque. Or PVR in Puerto Vallarta. Around 3.5 hours from Melaque.

Yes, of course! We will receive you in any airport PV or MZN.
For this service you will need to complete an interview with your concierge.
Could be included in your dental plan or as a separate service.

We offer three different plans in your dental plan:
• Brisa coralina: Basic.
• Perla marina: Intermedium.
• Oasis dorado: Complete.

We work hard in making a full experience for you in this life changing decision.
We passionate about taking care of you, we truly think about everything.
We have different experiences services ready for you, from a relaxing day in a spa to an sunny and adventure day knowing the closest beaches around. You will not miss anything! Send us an email to figure out all the activities available for you:
dentaltourism@odadentistrynco.com

Yes, you initial consulting has a fee of $1200 Mx pesos. That´s include one x-ray, full evaluation of your mouth, your dental plan and estimate of your treatment. This will be sent it at your email or WhatsApp in 24 hours or less.

Because each phase of your smile journey involves custom work created just for you, payments for each stage are non-refundable once that stage is completed. We’ve structured payments to match the work being done — so it’s transparent and easy to plan for.

Your remaining treatment balance needs to be settled at least one week before your prep day. We accept cash, preferably Mexican pesos, but we can accept Canadian (1CA = 12Mx) or American (1US = 18Mx) dollars. You also can pay with debit or with credit card. VISA, MASTERCARD OR AMEX. A fee will be applied over the total payment for the service of the card. Otherwise, you can make a transfer from your back to our bank account, please send us an email if you are interest is this option of payment at dentaltourism@odadentistrynco.com

Depends on how big your dental rehabilitation is.
Time varies between 5 to 15 days.

Yes, your night guard guarantee the long-term success of your treatment, mostly when you had bruxism.

We understand life happens. Payments for completed stages are non-refundable because of the custom work involve, but if you need to pause or adjust timing, just let us know. We´ll do our best to work with you.

Also depends on how big your dental rehabilitation is. We have essential plans from 5 days to long-term plans of around 6 months.